LinkedIP, a recognized VoIP solution provider with 20 years of experience in offering phone systems and call center software, has presented an innovative solution that integrates popular CRMs and VoIP based phone systems. VoIP is a communication technology used by organizations with proven effects in productivity and efficiency while CRM is a collaboration tool. A recent research by BuyerZone shows …
LinkedIP Deploys Successful Salesforce CTI Solution For ENEL
During the last half of 2017, LinkedIP finished the deployment of a large Computer Telephony Integration (CTI) for ENEL in Bogota, Colombia. ENEL is a multinational manufacturer and distributor of electricity and gas. In South America, ENEL has operations in Argentina, Brazil, Chile, Colombia, and Peru. In order to provide an effective customer care and sales experience, ENEL uses a …