Customer Service

The Best Solution for Managing Customer Service

Omni Channel Customer Service Nowadays customers are no more dependent on just one channel to reach customer support live chat, social media, messages, email among others are the channels they prefer to interact with a business and just as customers expect a high service standard through all those channels they also don’t have the patience to wait for so long. …

Cloud Based Unified Communications service

4 Benefits of Cloud Based Unified Communications service

Cloud Based for Business Today, business leaders are turning to the Cloud because they are considering as a crucial part of business operations. No wonder why and in the past years the business has increased the usage of Cloud Based Unified Communications services. Based on a study by Frost & Sullivan Cloud Based UC services, or Unified Communications as a …

How Does Transformational Communication Give a Company a Competitive Advantage

How Does Transformational Communication Give a Company an Advantage ?

Transformational Communication in Business As an entrepreneur and business owner I always get questions from my peers or other entrepreneurs on what to do to take a business to the next level. And that’s a very deep question since I usually find myself struggling with what should I do myself but, here is the key, being part of the IT …