digital strategies to make your business

3 Digital Strategies for Business Grow

Digital Strategies for Business A new year is nothing else but 365 days of new opportunities, and business owners and entrepreneurs know that. As a matter of fact, these days it’s typical to listen to so called ‘resolutions’ where people and companies set specific goals. Most of these resolutions include very popular ones likeĀ ‘…take my business to the next level…’orĀ ‘increase …

3 Steps to Increase the Quality of Your Customer Service Experience

What if I tell you that there hasn’t been a time in the history where consumers service expect more from brands, products and service providers? Sure you know that already, so we can agree that is not news for you. However, in terms of customer service, is your brand, product or service up to the challenge of more demanding consumers? …

Computer Telephony Integration - CTI

LinkedIP releases Non-Invasive Computer Telephony Integration – CTI

Computer Telephony Integration LinkedIP, a recognized VoIP solution provider with 20 years of experience in offering phone systems and call center software, has presented an innovative solution that integrates popular CRMs and VoIP based phone systems. VoIP is a communication technology used by organizations with proven effects in productivity and efficiency while CRM is a collaboration tool. A recent research …

LinkedIP Deploys Successful Salesforce CTI Solution For ENEL

LinkedIP Deploys Successful Salesforce CTI Solution For ENEL

Salesforce CTI During the last half of 2017, LinkedIP finished the deployment of a large Computer Telephony Integration (CTI) for ENEL in Bogota, Colombia. ENEL is a multinational manufacturer and distributor of electricity and gas. In South America, ENEL has operations in Argentina, Brazil, Chile, Colombia, and Peru. In order to provide an effective customer care and sales experience, ENEL …