The best solution for managing customer service

Nowadays customers are no more dependent on just one channel to reach customer support —live chat, social media, messages, email among others are the channels they prefer to interact with a business— and just as customers expect a high service standard through all those channels they also don’t have the patience to wait for so long. According to a research …

Fast and effective Healthcare service with Unified Communications

When it comes to healthcare, efficient and reliable communication is very crucial and even more in that industry where communications solution has a big effect on the quality and safety of patient care and satisfaction. It is a reality that today caregiving professional need to deal with lots of patient records surrounding cases and contexts, so it’s important they access …