Customer Service

The Best Solution for Managing Customer Service

Omni Channel Customer Service Nowadays customers are no more dependent on just one channel to reach customer support live chat, social media, messages, email among others are the channels they prefer to interact with a business and just as customers expect a high service standard through all those channels they also don’t have the patience to wait for so long. …

Healthcare Service with Unified Communications

Fast and Effective Healthcare Service with Unified Communications

How Unified Communications is Transforming Healthcare When it comes to healthcare, efficient and reliable communication is very crucial and even more in that industry where communications solution has a big effect on the quality and safety of patient care and satisfaction. It is a reality that today caregiving professional need to deal with lots of patient records surrounding cases and …