The best communications technologies for remote work

It was not that long time ago that if colleagues and business partners wanted to get in touch with its team while on the go they needed to use an obsolete audio conferencing platform or a mixture of emerging chat technologies, right?.  The point is, they could not think of doing real-time instant messaging, video, file sharing or screen sharing. …

Boost up your business outreach with these 5 innovative strategies

Somebody once said something like “…if you keep doing the same things do not expect different results…”; another way to say that is: “do not expect different outcomes if you keep doing the same thing”. It’s just common sense. Now, I’m not claiming to be the ultimate business coach neither I’m claiming ownership of the phrase but after 20 years dealing with …

Impact of Industry 4.0 in Digital Transformation

Technology plays a big role in our life, it has been demonstrated that is changing the way how we work, how we learn and even though how we shop, that’s why businesses are the most interested in acquiring new technologies to make their processes more agile and efficient. This article will provide you an overview of the topic of Industry …

Do I need CRM and Telephony integration for my business?

Computer Telephony Integration or CTI is the technology used to improve the effectiveness of the communication experience in a customer service environment. The goal of a CTI solution is to provide a customer service representative with in-context and pertinent data about a particular contact or lead. This information is usually offered in the form of specifc contact details, call history, …

LinkedIP releases non-invasive CTI solution that integrates Salesforce CRM and VoIP based phone systems that’s not priced per user

LinkedIP, a recognized VoIP solution provider with 20 years of experience in offering phone systems and call center software, has presented an innovative solution that integrates popular CRMs and VoIP based phone systems. VoIP is a communication technology used by organizations with proven effects in productivity and efficiency while CRM is a collaboration tool. A recent research by BuyerZone shows …