The best Call and Contact Center Solutions

Experience a true and rapid Return On Invesment (ROI) with LinkedIP’s Award Winning Solutions for Call and/or Contact Center needs.

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Answering Services

Leverage the cost of the reception and logging of your calls through our professional answering services.

Highlights

  • The lowest cost per incoming call
  • Professional receptionists
  • Spanish and English spoken
  • Bundled with Contact Management
  • …and Agenda Scheduling

Outsourced Call Center Operations

Do not invest on infrastructure, technology and/or human resources. LinkedIP’s infrastructure is at your service offering more than 500 squared meters of fully loaded professional desks, telephony, computers and the best in human resources. Our BPO Call Center is your solution for:

  • Appoinments
  • Lead prospection
  • Sales
  • Customer service
  • Collections
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Call Center Software

Introducing xCALLY Motion, the best software for call/contact centers in the market today.

Features

  • On Premise or On The Cloud
  • Licensed by concurrent users
  • Visual IVR designer
  • Automatic Call Distribution
  • Predictive and Progressive Dialers
  • Contact Management
  • Multichannel
  • Integrates with existing CRM
Let’s get started
For 20 years we’ve been designing, deploying, supporting and outsourcing Call Center operations

xCALLY Motion Call Center Software and Services

The xCALLY suite is a complete multi-channel solution for Inbound, Outbound and Blended Contact Centers. xCALLY features a turnkey Customer Care Suite solution, Responsive and Asyncronous software, integrated with an IP PBX, with ATI API for integrations, WebRTC, Drag and Drop IVR and more.

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More Features

Engage your customers with xCALLY unique technology: Real Time, Powerful, Effective and totally integrated with IP PBX.
XCALLY MOTION provides a complete Customer Journey management for cross-interactions between Agents and Customers.
Discover the main benefits and features.

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Maximize your Call Center productivity and enhance your customer experience by integrating multiple channels of contact into one united interaction queue combining both inbound and outbound transactions.
Reduce costs, eliminate hold times and provide 24-hour service every day of the year with interactive voice response systems.
Cally Square allows you to provide your customers with information and interact with them automatically as well as integrate your organization’s data and processes.
Call Square is built on a simple but powerful visual designer tool with drag and drop elements that allows you to create IVR in seconds.
Your agents’ time is the principal cost of your Call Center operations. For better operations profitability, you have to make more contacts in less time, reduce abandoned call rates, and increase the penetration of you contact database.
Increase your agents’ productivity and improve your customers’ experience with real-time integration of your call controls and your business data onto one desktop screen.
As any other professional call center solution, xCALLY is agent based. Keep track of agent’s talking time, pause times, disposition time and more. Measure the activity of your agents in deep detail.
Forget about purchasing commercial softphones or deploying open source ones. xCALLY phonebar is a Windows application that turns the agent’s computer into a phone. The phone bar will automatically connect to xCALLY platform and authenticate, authorize and account the agent.

xCALLY is a turnkey Customer Care Suite solution integrated with IP PBXes available in more than 10 languages and installed in over 40 countries.

Contact us today to arrange a realtime demo.

Provide the best Customer Journey Experience through xCALLY Motion unique technology

Let’s get started!

All In One

Everything you expect from a feature rich world class contact center solution in a single-manufacturer unified software suite.

Full of Control

Be always on top of your contact center operations with the powerful xCALLY Realtime supervision tools and Dashboard Designer.

Multichannel

Maximize your agents productivity and engage your customers with blended unified multichannel interactions: calls, emails, chats, faxes and more..